Welcome to Valynmarie
These Terms of Service ("Terms") govern your use of the Valynmarie website, mobile application, and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.
Please read these Terms carefully before using our Service. If you do not agree to these Terms, you may not access or use our Service.
Account Registration & Eligibility
Account Requirements
- You must be at least 18 years old to create an account
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
Orders & Purchases
Order Process
- All orders subject to acceptance
- Prices may change without notice
- We reserve the right to limit quantities
- Order confirmation via email
Payment Terms
- Payment due at time of order
- Accepted: Credit cards, PayPal, Apple Pay
- All prices in USD unless stated
- Taxes calculated at checkout
Important Order Information
By placing an order, you represent that the products ordered will be used only in a lawful manner and that you have the legal right to purchase such products.
We may refuse or cancel orders at our discretion, including orders that appear fraudulent or violate these Terms.
Shipping & Delivery
Shipping Times
Standard shipping: 5-7 business days | Express shipping: 2-3 business days | International: 7-14 business days
Shipping Costs
Calculated at checkout based on destination and shipping method. Free standard shipping on orders over $75.
Delivery Responsibility
Risk of loss transfers to you upon delivery to the carrier. We are not responsible for lost or stolen packages.
Returns & Exchanges
Our Return Policy
✅ Returnable Items
- • Unworn items with tags
- • Within 30 days of purchase
- • Original packaging included
- • No signs of wear or damage
❌ Non-Returnable Items
- • Intimate apparel & swimwear
- • Customized or personalized items
- • Final sale items
- • Items damaged by misuse
Return Process: Contact our customer service team to initiate a return. Original shipping costs are non-refundable. Return shipping costs are the customer's responsibility unless the item was defective or incorrectly shipped.
Sizing & Fit
We provide detailed size charts and fit guides for all our products. Please refer to these guides before making a purchase.
Size Charts
Detailed measurements for every item
Fit Guides
How each style is designed to fit
Style Support
Personal styling assistance available
Intellectual Property Rights
All content on our Service, including designs, text, graphics, logos, images, and software, is the property of Valynmarie or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You May Not:
- Copy, reproduce, or distribute our content without permission
- Use our trademarks or logos without authorization
- Create derivative works based on our designs
- Reverse engineer or attempt to extract source code
- Remove or alter copyright notices
User Conduct & Prohibited Uses
Prohibited Activities
- Fraudulent or illegal activities
- Harassment or abusive behavior
- Spamming or unauthorized marketing
- Hacking or security breaches
- Impersonating others
- Violating intellectual property rights
Expected Behavior
- Respectful communication
- Honest product reviews
- Compliance with all laws
- Protecting account security
- Reporting violations
- Following community guidelines
Disclaimers & Limitation of Liability
Service Disclaimer
Our Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free.
Colors and appearance of products may vary due to monitor settings and photography. We strive for accuracy but cannot guarantee exact color representation.
Limitation of Liability
To the maximum extent permitted by law, Valynmarie shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of the Service.
Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
Dispute Resolution Process
- Direct Communication: Contact our customer service team first
- Mediation: Attempt to resolve through mediation if direct communication fails
- Arbitration: Binding arbitration for unresolved disputes
- Jurisdiction: Courts of New York for any legal proceedings
Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Effective Date" at the top.
Your Continued Use: Your continued use of the Service after any changes constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using our Service.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Legal Department
✉ legal@valynmarie.com
📞 1-800-VALYNMARIE
Business Address
Valynmarie Fashion House
Attn: Legal Department
456 Fashion Avenue
Style City, NY 10001